Shipping policy
CardRealm Shipping Policy
Last updated: 14/06/2026
At CardRealm, we aim to deliver your products quickly, safely, and securely. All orders are packed with care to ensure your trading card products arrive in perfect condition.
🚚 Processing Times
We process and dispatch orders within 1–2 business days.
During peak periods (new set releases, holidays, sales), processing may take an additional 1–2 business days.
Pre‑orders ship on or after the official release date.
🇦🇺 Shipping Within Australia
We ship Australia‑wide using trusted carriers such as:
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Australia Post
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Aramex
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CouriersPlease
Standard Shipping
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Estimated delivery: 2–8 business days
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Includes tracking
Express Shipping
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Estimated delivery: 1–3 business days
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Includes tracking
Delivery times may vary depending on your location and courier delays.
💲 Shipping Rates
Shipping rates are calculated at checkout based on:
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Order weight
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Delivery location
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Shipping method selected
We occasionally offer free shipping promotions — keep an eye out.
📦 Order Tracking
Once your order is dispatched, you will receive a tracking number via email.
If you haven’t received tracking within 48 hours, please contact us.
🛡️ Packaging & Protection
All items are packed securely to protect sealed products, including:
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Bubble wrap
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Protective mailers
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Reinforced boxes for booster boxes and cases
We treat collector items with collector‑level care.
❗ Incorrect Address
Please ensure your shipping address is correct at checkout.
If an incorrect address is provided:
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We are not responsible for lost packages
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Re‑shipping fees may apply
If you notice an error, contact us immediately — we’ll update it if the order hasn’t shipped yet.
📦 Lost, Delayed, or Stolen Packages
Once an order is handed to the courier, delivery is outside our control.
If your package is:
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Delayed — please allow extra time during peak seasons
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Marked as delivered but not received — check with neighbours or your local post office
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Lost — we will assist you in lodging an investigation with the courier
Refunds or replacements are handled case‑by‑case based on courier outcomes.
🌏 International Shipping
At this time, CardRealm ships within Australia only.
International shipping may be added in the future.
📩 Need Help?
If you have any questions about your order or shipping, contact us at:
📧 cardrealm2@gmail.com
We’re here to help.